ITIL 2011 edition Processes along the Service Lifecycle Diagram (Français,...
ITIL 2011 Processes across the Service Lifecycle Here’s a take-and-share version of the previously mentioned ITIL v32011 Processes throughout the Service Lifecycle. For a Visio version just email me...
View ArticleMush and Room #16: ITIL v3 Service Lifecycle
ITIL v3 Service Lifecycle (Mush and Room go for the big picture)
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